Shipping policy

OFFICIAL BEYONCÉ SHOP
Email: info@beyoncemerch.com

1. Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended.

Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Domestic Shipping: 3–7 business days
International Shipping: 7–21 business days

Delivery times are estimates and may vary due to customs delays, carrier issues, or high order volumes.

3. Shipping Locations

We ship worldwide. However, certain destinations may be temporarily unavailable due to logistics or regulatory restrictions.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear in the carrier’s system.

5. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

6. Incorrect Address

Please ensure that all shipping information is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping address, contact us immediately at info@beyoncemerch.com.

7. Lost or Damaged Packages

We are not liable for packages lost or damaged during transit. However, if you experience any issues, please contact us and we will assist you in filing a claim with the carrier.